Terms of service

erms of Service Last updated: 05 June 2026. Welcome to Balance. By accessing or purchasing from our website, you agree to the following terms. 1. Use of Site You must be at least 18 years old, or have permission from a parent or guardian, to use this site or make a purchase. 2. Products & Pricing We aim to display accurate product information and pricing. We reserve the right to correct any errors and to change prices at any time without notice. All prices are listed in [AUD] and include GST where applicable. 3. Orders We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or product unavailability. If we cancel an order after payment, you will receive a full refund. 4. Payment Payment must be made in full at the time of purchase through our approved payment methods. 5. Shipping We will process and dispatch orders as promptly as possible. Delivery times are estimates and not guaranteed. 6. Returns & Refunds Returns and refunds are only accepted for items damaged during shipping. See our Returns & Refunds Policy for details. 7. Intellectual Property All content on this site, including logos, images, and text, is the property of Balance and may not be used without our written permission. 8. Limitation of Liability To the extent permitted by law, Balance is not liable for any indirect or consequential loss arising from the use of our products or website. Nothing in these terms excludes rights you have under the Australian Consumer Law. 9. Governing Law These terms are governed by the laws of New South Wales, Australia. 10. Contact For any questions, contact us at orders@drinkbalance.com